payments

Mobile Banking Overtakes Traditional Digital Channels as Serbian Smartphone Payments Accelerate

Serbia's banking sector is undergoing a pronounced shift toward mobile financial services, with smartphone-based transactions expanding rapidly while conventional electronic banking activity declines. Registered mobile-banking users reached approximately 5.45 million in the second quarter, representing a 13.2% year-on-year increase. During the same period, mobile banking transactions climbed 26.8% to 42.6 million. By comparison, transactions conducted through conventional electronic banking fell 3.1% to around 32.7 million. Combined activity across the two digital channels reached approximately 75.3 million transactions, an increase of…